Terms and Conditions


These terms and conditions apply between the person, firm, company or other entity specified on your booking form and E-reward.co.uk Ltd (company number: 4281768). Registered in England and Wales. Registered office 33 Denby Lane, Heaton Chapel, Stockport, Cheshire SK4 2RA, United Kingdom for orders for publications (including subscriptions to Reward Blueprints; Executive Pay Reports) specified on your booking form (‘Report’).

Please read these terms and conditions carefully as they contain important information.

By submitting your order you (‘Customer’) agree to be bound by these terms to the exclusion of all other terms. If you do not agree to be bound by these terms E-reward.co.uk Ltd will be unable to accept your order.


Reports are published in Portable Document Format (PDF). You must have a PDF viewer installed on your computer before you can use a PDF file. E-reward.co.uk Ltd recommends that you use the latest version of Adobe Reader software that is compatible with your computer.

We take measures to keep our web site, PDFs and emails free from computer viruses and other malicious programmes. However, we cannot accept responsibility for any computer viruses or other malicious programmes which are transmitted to your computer as a result of your use of this web site and emails received from E-reward.co.uk Ltd.


You will pay E-reward.co.uk Ltd any fees specified in your booking form for the Report. Payment to E-reward.co.uk Ltd in GBP British Pounds is by BACS, wire transfer, cheque or credit card. It is a condition of booking that payment must be received by E-reward.co.uk Ltd no later than 30 days from the date of invoice.

Prices for each Report, where applicable, are correct at the time of publication. We reserve the right to change the prices at any time but changes will not affect orders which have already been confirmed by E-reward.co.uk Ltd.

All orders are subject to value added tax (VAT) at 20%. You shall, on receipt of a VAT invoice from E-reward.co.uk Ltd, pay to E-reward.co.uk Ltd such additional amounts in respect of VAT as are chargeable on the supply of the Course.

Please note that prepayment is required on all orders. You will receive your Report(s) on receipt of payment.

Late payments

We understand and will exercise our statutory right to interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms. Under the Late Payment of Commercial Debts [Interest] Act 1998 – as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002 (to incorporate the features of European Directive 2000/35/EC) – we are entitled to charge:

  • Debt recovery costs – £40 on debt up to £999.99; £70 on debt between £1,000 and £9,999.99.
  • Statutory interest – 8% above the Bank of England reference rate (fixed for the six month period within which date the invoices became overdue).

You have a right to withdraw from your online purchase of Reports within seven days from the date of order. You can do this in writing (to paul@e-reward.co.uk). You will receive a refund in respect of your fees received by E-reward.co.uk Ltd for that particular Report less any credit card charges.

However you agree to consent that any electronically delivered Reports – items which are not physically delivered to Customer, but are downloaded by Customer, delivered to Customer by email, or by such other electronic delivery medium as Supplier shall determine – are non-refundable.


Copyright E-reward.co.uk Limited. All rights reserved. The Content of Report is copyright and owned by E-reward.co.uk Limited. You may view the Report for information purposes only.

You may print and store to your hard disk one copy of the Report. No part of the Report may be reproduced, stored in an information storage and retrieval system or transmitted in any form, or by any means, electronic, mechanical or otherwise, without the permission of E-reward.co.uk Ltd. Any request for permission or enquiries relating to these Terms and Conditions should be directed in writing to E-reward.co.uk Ltd (to paul@e-reward.co.uk).

Information, products, processes and technologies described in this Report may be subject to other intellectual property rights. These rights are reserved by E-reward.co.uk Ltd or other owners thereof.

Special E-reward.co.uk Reward Blueprints subscription information

On payment of the annual subscription fee you receive a licence to use the E-reward.co.uk Reward Blueprints service for the period of one year only.

There are two type of subscription: a single-user licence and multiple-user licence. Multiple subscriptions are based on users working in the same organisation, regardless of location.

Clients wishing to distribute additional copies within their own organisation should request extra copies from E-reward.co.uk Ltd at discounted rates. To avoid misunderstandings please contact E-reward.co.uk Ltd by emailing (to paul@e-reward.co.uk)

Subscriptions commence on the date of order and continue until terminated by the Supplier by no less than 30 days written notice to expire on an anniversary of the Commencement Date or by the Customer within 30 days of E-reward.co.uk’s notice of the renewal of the subscription as specified below.

E-reward.co.uk will notify the Customer by email before each anniversary of the Commencement Date of the price payable for the next subscription period and of any change to the licence terms and conditions applicable to this product.

Licences and electronic content

The Licensor limits usage of the electronic service to the agreed number of users as specified in the product offer. Unless otherwise stated, usage levels refer to the totality of different users who are required to access the service in the client organisation.

Online services provided through any other electronic delivery mechanism are supplied subject to the licence terms and conditions supplied with the product.

The Customer is required to review and accept these terms before first using the product.

Use of the product is implied acceptance of the terms.

Delivery of online products is made using the World Wide Web.

All warranties express or implied, regarding the availability of any online product at any particular time or times are excluded.

For the avoidance of doubt, no refund is available in the event of cancellation at any point during the Subscription period in respect of any Goods.

License terms

You are permitted to copy some material for your own personal use, but E-reward.co.uk will take legal action against anyone who reproduces, condenses or adapts any substantial part of the report without the prior written permission of E-reward.co.uk Ltd.

How we use your registration information

E-reward.co.uk Limited is a registered data controller under number Z7317541.

Your registration information will be added to our marketing database but will not be given to third parties without your prior consent.

E-reward.co.uk Ltd uses email addresses for its own purposes of keeping customers informed about Reports and providing product, service and information announcements.

If you supply us with your postal address online, you may receive periodic mailings from E-reward.co.uk Ltd with information on new products and services and upcoming Reports.

If you do not wish to receive information about our products and services, please let us know by email (to paul@e-reward.co.uk).


Content is of a general nature only and does not address particular circumstances or requirements. It is provided on an 'as is' and 'as available' basis without any warranty, condition or representation of any kind, whether express or implied.

Content does not constitute any form of advice or recommendation by E-reward.co.uk Ltd and you should not rely on the Content in making or refraining from making any decisions, legal or otherwise. Suitable professional advice should always be taken in relation to any particular circumstances.

In no event will E-reward.co.uk Ltd be liable for any indirect, special or consequential loss arising out of the use or misuse of this Content.

You understand and agree that any material and/or data downloaded or otherwise obtained through the use of this Web Site is at your own discretion and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. Whilst E-reward.co.uk Ltd runs anti-virus software, you are solely responsible for ensuring that any email or attachment you receive from E-reward.co.uk Ltd is virus free. E-reward.co.uk Ltd disclaims any liability for any damage you suffer as a consequence of receiving any virus.

You agree to indemnify E-reward.co.uk Ltd and not to hold it liable in any way for the results of any action you make take based on Web site and Content. You understand and agree E-reward.co.uk Ltd does not guarantee the accuracy or completeness of the Content. E-reward.co.uk Ltd is not responsible for any errors or omissions or for the results obtained from the use of Content.


If E-reward.co.uk Ltd is liable to you for any reason, its total liability to you in relation to the Report (whether under these terms or conditions or otherwise) is limited to the amount of your fees received by E-reward.co.uk Ltd.

All advice provided in this Report is for general guidance only. Anyone relying on information or advice given in the Report do so at their own risk.

E-reward.co.uk reserves the right to amend these terms and conditions from time to time. However, you will be subject to the terms and conditions in force at the time you submit your registration.