RECOGNITION PROGRAMMES
Thank you goes a long way
Recognition programme need to be well thought through to meet particular needs and be linked with other programmes, policies and initiatives to ensure consistent messages are delivered, according to research published by IRS.
As Michael Rose writes in a preface to the report, recognition should not be about money money confuses. Rose, who is director of reward and recognition for Aon, explains: "Emphasis on the tangible reward diverts attention from the more challenging behavioural change required -- to look someone in the eye and acknowledge their achievement in a clear, positive and open way. Many people find this difficult and find comfort in hiding behind the award."
Case studies
The five-page report examines employee recognition schemes run by five different organisations:
Want to know more?
Title: "Thank you goes a long way", IRS Employment Review 792 /Pay and Benefits, 23 January 2004.
Availability: Contact the subscriptions department at Industrial Relations Services, tel: 020 8662 2000, or email: customer.services@lexisnexis.co.uk.
To find our more about IRS Employment Review visit www.irsemploymentreview.com
Posted 19 February 2004