Strategic reward at Diageo

CASE STUDY

Strategic reward at Diageo

Diageo is widely recognised as one of the world's leading consumer goods businesses. This e-reward.co.uk case study illustrates that reward strategy formulation is very much an evolutionary process. Reward strategy at Diageo has necessarily evolved and been amended as a refined business strategy focused on "delivering high quality growth in premium drinks" and a streamlined product portfolio was developed. New demands on the organisation mean that a new reward strategy had to be evolved to meet them.

Company profile: Diageo

Employees:

24,561 employees worldwide (23,427 full time 1,134 part time), as at 30 June 2003.

Location:

Headquarters in London and operations in 87 countries worldwide.

Business activities:

  • One of the world's leading beverage alcohol businesses with a string of international brands.
  • Markets a portfolio of widely recognised beverage alcohol brands including a number of the world's leading spirits and beer brands such as Smirnoff vodka, Johnnie Walker Scotch whiskies, Guinness, Baileys, Captain Morgan Rum and Tanqueray gin.
  • Owns production facilities including maltings, distilleries, breweries, packing plants, maturation warehouses, cooperages, vineyards and distribution warehouses.
  • Listed on both the London and the New York stock exchanges.

Web site:

www.diageo.com

Interviewee:

E-reward.co.uk interviewed Nicki Demby on 15 October 2003. Nicki is Diageo's performance and reward director.

What you will find in this report

Page no.

As we see in this 13-page (4,700 words) case study, written and researched by e-reward.co.uk, when it comes to formulating a reward strategy compensation and benefit professionals all too rarely start with a clean sheet. They have to take note, and keep taking note, of the changing situation in their organisation.

 

Overview

5

Integrating reward and business strategy

Reward strategy aims -- process of linking strategies -- vertical alignment

5

Background

About Diageo -- HR goals

6

Reward approach

Key principles -- pay and bonuses

6

Pressures for change

External environment -- low pay inflation environment -- changes in the business strategy -- changes to HR strategy

7

Human resource strategy

Consultation exercise -- reward and recognition -- talent management -- organisational effectiveness

8

Business strategy

Goals -- focus on premium drinks -- brand management organisation

8

Executing the business strategy

Market participation -- product offering -- business effectiveness

8

Implications for reward

Coherent set of reward principles -- global guiding principles -- local practices

9

Verdict and lessons learnt

Role of reward -- the verdict -- final word

11

List of boxes

 

Box 1: Reward at Diageo

10

Box 2: Talent management in a new economy

11

Document extract

Organisation and people strategy

13

Want to know more?

Title: Strategic reward at Diageo.

Issue no.: e-research no. 16.

Date: November 2003.

Pages: 13 (4,700 words).

Availability: Published by e-reward.co.uk. Click on "Research Reports" on the left-hand navigation panel of the e-reward.co.uk web site and complete the simple online subscription form at

www.e-reward-data.co.uk/content/ResearchReports.asp

For more details email: paul@e-reward.co.uk

Posted 20 January 2004