Starbucks benefit mix helps dampen down turnover

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Starbucks benefit mix helps dampen down turnover

The rich benefit blend offered by coffee empire Starbucks helps keep turnover low and employee satisfaction high, according to a report in a recent edition of US human resources magazine Workforce.

As a result of a judicious mix of health-care benefits, employee assistance programmes, stock options and in-store training, Starbucks can claim an 82% job-satisfaction rate amongst its US workforce -- which compares with a figure of 74% among Hewitt's other "Best Place to Work" employers.

The October issue of Workforce magazine gives you a flavour of how Starbucks manages to keep the spirit flowing.

Want to know more?

Title: "Starbucks is pleasing employees and pouring profits", by Maryann Hammers, Workforce, October 2003.

Availability: Workforce is published monthly. For subscription services, tel: 001 313 446 0450 (USA 888 448 1422). Or contact the online editor Todd Raphael for more information, email: raphaelt@workforce.com.

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www.workforce.com/section/02/feature/23/52/96/index.html

Posted 1 November 2003