Risk that process outshines purpose in performance management – Mercer

There is a risk that the process of performance management will outshine its purpose as employers seek answers to questions such as whether to use ratings or how to distribute performance-related pay. The challenge for organisations attempting to change performance management is how best to move beyond a dialogue centred on questions of process, according to Mercer in a new research paper.

‘Performance Management: Time to stop the process outshining the purpose’, Mercer, November 2016: www.mercer.com/our-thinking/performance-management-time-to-stop-the-process-outshining.html