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Pay and conditions in retail

PAY DATA

Pay and conditions in retail

Customer service has become a key measure used in determining the level of bonus among retail staff and a number of companies including Sainsbury's, Boots The Chemists and B&Q have introduced sophisticated schemes based on several different measures of customer service. That is one the main conclusions to emerge from a major report by Incomes Data Services looking at developments and prospects for pay and conditions for retail staff and managers.

What you will find in this report by IDS

This 112-page report is based on data from over 100 retail businesses employing more than 1.25 million workers. It offers a comprehensive picture of pay and conditions for retail staff and managers.

Analysis of 2002/03 wage round and prospects

  • details of settlements by named companies
  • key issues on the bargaining agenda for 2004
  • inflation forecasts

Pay rates and salaries

  • sales staff -- current rates, minimum rates, induction rates, age-related pay, pay progression
  • salaried staff and retail managers' pay

Regional pay

  • different approaches to regional pay pressures
  • pay at out-of-town centres and airports
  • listing of location-based pay structures in 19 retailers

Premium pay and allowances

  • weekend and unsocial hours premiums
  • overtime premiums
  • first-aid allowances
  • what has happened to Sunday premium pay?

Bonus and incentive payments

  • bonus schemes
  • commission payments
  • profit shares in 2003
  • decline in Christmas bonus
  • temporary incentive schemes

Employee benefits

  • holiday entitlement in 34 named companies
  • pensions
  • family-friendly benefits
  • staff discounts in 29 named companies

Directory of pay structures

  • pay rates in 50 leading retail organisations


Want to know more?

Title: Pay and Conditions in Retail 2003/04, Incomes Data Services.

Availability: Call IDS customer services in London, tel: 020 7250 3434. To view the full contents visit www.incomesdata.co.uk/report/retailcontents.htm

Incomes Data Services is an independent research organisation providing information and analysis on pay, conditions, pensions, employment law and personnel policy and practice in the UK and rest of Europe. For more information about IDS jump to www.incomesdata.co.uk