Medallia appoints Xactly for sales incentives

Customer experience management company, Medallia, has selected Xactly to automate its sales compensation processes, replacing spreadsheets with cloud-based systems. Medallia reckons it has the flexibility it needs to more quickly ‘onboard new reps and modify compensation plans to meet the fast growth dynamics of the business’. Medallia reps now have a single, easy-to-understand dashboard to view their goals, quota attainment, and payments.

Hang Lee, commissions manager at Medallia, said:

‘We’re saving significant time without the hassle of spreadsheets by having everyone on one system that is accessible anywhere. Our reps can see where they are against their quota and exactly what it will take for them to reach their goals.’