Job satisfaction increases staff retention

RETENTION

Job satisfaction increases staff retention

Job satisfaction is the main reason for staying with a current employer, according to 51% of workers surveyed by Taylor Nelson Sofres for Employee Benefits magazine.

Other key reasons cited by the 1,020 employees surveyed include:

  • salary (38% of respondents)

  • job security (35%)
  • colleagues (33%).

Flexible working most popular benefit

Flexible working is the benefit which most encourages retention, with one in four employees saying that flexible working hours keeps them with their current employer. Half of those who can work flexibly are very satisfied with their job, compared with 39% of all workers.

Gender differences

Work enjoyment, colleagues, flexible working hours, and recognition by the employer of home commitments are more likely to retain women than men. Men, on the other hand, are more likely to say that salary will keep them with their current employer — 42% of men reported that salary will keep them compared with 32% of women.

What makes you stay with your current employer?

 

All

Men

Women

Enjoy the work

51%

46%

56%

Salary

38%

42%

32%

Job security

35%

37%

32%

Colleagues

33%

28%

40%

Flexible working hours

25%

22%

30%

Working environment

24%

23%

24%

Secure, safe environment

17%

16%

19%

Career development

15%

16%

14%

Training programmes

11%

10%

13%

Employer recognises home life commitments

11%

7%

16%

Bonuses

11%

12%

8%

Pay/benefits I would lose if I moved

10%

10%

11%

Benefits package

10%

11%

8%

Can work from home

7%

9%

4%

Top branded company

5%

7%

4%

Line manager

4%

3%

6%

Employer pays benefits for my partner/family

4%

5%

3%

Flexible benefits package tailored to my needs

4%

5%

2%

Share option plan

3%

3%

4%



Sample size: 1,020 workers

Source: What Really Increases Staff Retention? by Taylor Nelson Sofres

Reasons for considering alternative employment

Poor pay is the main factor why 34% of the sample would consider another job. This applies to an even greater proportion (50%) of those dissatisfied with their current employer.

Other reasons for considering alternative employment include:

  • getting a better offer elsewhere (31% of all respondents 35% of dissatisfied workers)

  • career change (20% of all, 19% of dissatisfied)
  • don’ t like the work in the current job (15% of all, 25% of dissatisfied)
  • no recognition (12% of all, 24% of dissatisfied)
  • no promotion/career development (12% of all, 21% of dissatisfied).

Reasons for being attracted to another employer

One in five workers, 21%, said that they would be attracted to another employer because of a more interesting job. But it would take a salary increase of 50% to attract 37% of workers to another employer, suggesting that a lot of money would need to be offered if this was the only attraction of the new employer. If the salary increase was just 20%, only a fifth would be attracted by it.

A career advance (13%) or being able to work closer to home (13%) would attract about one in eight workers to a new employer, while for 12% a better benefits package or flexible working would make a new employer attractive to workers

Want to know more?

Title: What Really Increases Staff Retention? Taylor Nelson Sofres for Employee Benefits magazine.

Methodology: The survey is based on a representative sample of 1,020 adults aged 16 or over in full or part-time work. They were interviewed at home at 130 locations across Great Britain between 22 and 26 August 2001.

Business sectors: Workers from all sectors and sizes of organisation were included in the survey.

Availability: To obtain the report free of charge, contact Cynthia Pinto at Taylor Nelson Sofres, Westgate, London W5 1UA, tel: 020 8967 0007, email: Cynthia.Pinto@tnsofres.com.

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Posted 4 December 2001