PERFORMANCE MANAGEMENT
How to use peer appraisal to improve your organisation
All too often redesigning your performance management system to include peer appraisals can prove a time-consuming and bureaucratic nightmare which serves only to heighten political tensions. One of the secrets of success when introducing 360-degree feedback is to understand the paradoxes inherent in this approach, writes Maury A Peiperi in the latest edition of Harvard Business Review.
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Title: Getting 360-degree feedback right by Maury A Peiperi, Harvard Business Review, January 2001.
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