PERFORMANCE MANAGEMENT
CIPD issues guidance on performance management
The Chartered Institute of Personnel and Development has published an updated factsheet on performance management.
The factsheet gives introductory guidance. It:
considers the performance management process and how it works
outlines the tools used in performance management
includes the CIPD viewpoint.
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According to the guide, the keys to the successful introduction and application of performance management are:
being clear about what is meant by performance
understanding what the organisation is and needs to be in its performance culture
being very focused on how individual employees will benefit and play their part in the process
understanding that it is a tool for line managers and its success will depend on their ability to use it effectively.
CIPD viewpoint
“Performance management is not easy to implement. It should be ‘owned’ by everyone in the organisation, and especially line managers - it is emphatically not about guardianship by personnel departments. Surveys suggest that individuals and managers in organisations with performance management systems quite like it, and especially its emphasis on personal development, although performance rating (often linked to PRP) often provokes hostility. Schemes can be over-detailed and require too much form-filling, and there can be a lack of definition in terms of what is meant by performance and how to achieve it. Schemes can be less successful than they might be because of lack of training, especially at the beginning. In its most positive form, performance management will help individuals not only to understand what is expected of them but also how they contribute to achieving organisational goals.”
Want to know more?
Title: Factsheet: Performance Management, Chartered Institute of Personnel and Development, revised February 2009.
Availability: To download the factsheet, free of charge, go to www.cipd.co.uk/onlineinfodocuments/factsheets.htm.
The Chartered Institute of Personnel and Development (CIPD) has more than 130,000 members and is the “leading professional institute for those involved in the management and development of people”. To find out more visit www.cipd.co.uk.